Now accepting clients for February 2026.
Mon–Thu, 10 AM–3 PM EST
1. Who We Are
Your CEO Solution Co. provides:
Business and operations consulting
Fractional COO support
Leadership and team development, including coaching and training
Our services are designed for owners, leaders, and teams in health and wellness and other service-based businesses.
We do not provide medical, legal, tax, investment, or mental health services.
2. Using Our Website & Services
By using our website or services, you confirm that you:
Are at least 18 years old (or the age of majority where you live), and
Are legally able to enter into this agreement for yourself or on behalf of your business.
You agree to use our website and services only for lawful purposes and to follow all applicable laws and regulations.
3. No Medical, Legal, Tax, or Financial Advice
All information we share—on our website, in emails, calls, workshops, documents, or any other format—is for general business and educational purposes only.
We do not provide:
Use it for any unlawful or fraudulent purpose
Upload or transmit any harmful or offensive content
Attempt to gain unauthorized access to systems or interfere with Website functionality
You are responsible for consulting with licensed professionals for advice specific to your health, legal, tax, financial, or mental health needs.
4. No Guarantees
We aim to support you with strategy, operations, leadership, and team development. We may provide recommendations, frameworks, and tools. However:
Any examples, case studies, or testimonials we share are illustrative only and do not promise or guarantee that you will achieve the same results.
You are responsible for your own decisions and actions.
We cannot guarantee any specific results, outcomes, revenue, or profit.
Your results depend on many factors outside our control, including your decisions, team, market, and implementation.
5. Discovery Calls & Engagement
5.1 Discovery Calls
Discovery calls are exploratory and are meant to help us both decide if working together makes sense.
A discovery call does not create a client relationship.
A discovery call does not provide medical, legal, tax, or financial advice.
We may choose not to move forward with a formal engagement if it is not a good fit.
5.2 Working Together
A discovery call does not create a client relationship.
A discovery call does not provide medical, legal, tax, or financial advice.
If there is any conflict between that agreement and these Terms, the written agreement will apply for that engagement.
If we decide to work together, the details of your engagement—services, timeline, pricing, and other terms—will be described in a separate written agreement or statement of work.
6. Fees & Payments
6.1 Invoices & Due Dates
Fees and pricing will be outlined in your proposal, agreement, invoice, or our billing system.
Payment is due in full within thirty (30) days of the invoice date, and before consulting/work beginsunless a different schedule is clearly stated in writing.
Payment obligations follow your signed contract, statement of work, or service order.
6.2 Late Payments
If an invoice is not paid in full by the due date:
The unpaid balance may accrue a late fee of ten percent (10%) per month (or the maximum allowed by law, if lower), starting the day after the due date and continuing until paid in full.
We may pause or suspend services until all past-due amounts, including any late fees, are paid.
6.3 Payment Methods
Accepted payment methods (such as credit card, ACH, or bank transfer) will be listed in your invoice, agreement, or billing system. You agree to provide accurate payment information and keep it up to date if recurring payments apply.
7. Your Responsibilities as a Client
To make our work together effective, you agree to:
Provide accurate andtimely responses and/or information for our work.
Make all final decisions for your business.
Implement or oversee implementation of any agreed-upon actions within your organization.
Not rely on our services as a substitute for medical, legal, tax, financial, or mental health advice.
You also agree not to use our pictures or copy/content for any unlawful or harmful purpose.
8. Termination of Services
8.1 Termination by You
You may request to end our services at any time by providing written notice (for example, by email), subject to the terms of your specific agreement or statement of work.
You remain responsible for all fees incurred up to the effective date of termination, as well as any amounts that are non-refundable under your agreement.
8.2 Termination by Us
We may suspend or terminate services at any time, with reasonable notice where practicable, if:
You fail to pay fees when due;
You repeatedly cancel or miss scheduled sessions or meetings;
You misuse our services or materials; or
We determine, in our reasonable judgment, that continuing the engagement is not appropriate or productive.
Where possible, we will provide notice and an explanation before ending services.
8.3 Effect of Termination
When services end:
All outstanding invoices and fees (including any applicable late fees) remain due and payable.
Any rights and obligations that, by their nature, should survive termination (including payment obligations, intellectual property protections, limitation of liability, and indemnification) will continue to apply.
The specific termination terms in your written agreement, if any, will control if they differ from this section.
9. Confidentiality & Privacy
We respect the confidentiality of the information you share with us in the course of our work and will take reasonable steps to protect it, in line with our Privacy Policy.
We may need to disclose information if required by law, court order, or regulatory authority.
By using our website or services, you agree to our Privacy Policy, which explains how we collect, use, and safeguard personal data.
Coaching Privacy, Scope, and Confidentiality
1. Confidentiality in Coaching (Including Employer-Funded Coaching)
When an employer engages Your CEO Solution to provide coaching for an employee or team member, that individual is our coaching client. We are committed to maintaining the confidentiality of individual coaching conversations, just as we would with any private client.
This means:
We do not share specific details of coaching conversations, personal history, or sensitive topics discussed in sessions with the employer, unless the client explicitly consents in writing.
We may provide a company-facing summary that focuses on professional strengths, values, development themes, and agreed-upon growth goals. This summary is designed to support better collaboration, role clarity, and performance—not to disclose private coaching content.
Wherever reasonably possible, this summary will be reviewed with the client first, and they may choose whether and how it is shared with their manager or leadership team.
We may also share aggregated or non-identifying insights (for example, “several team members would like more clarity on priorities”) to help the organization improve systems, communication, and culture. These insights will not include personal stories or identifying details.
As with all professional services, there are standard limits to confidentiality—for example, if we believe there is a risk of harm to the client or others, or if we are legally required to disclose information. Outside of these rare situations, our default is to protect the psychological safety of the person being coached while still supporting the business with high-level, practical takeaways it can use.
2. Coaching vs. Therapy or Medical Care
Coaching provided by Your CEO Solution, including any individual, team, or leadership coaching, is not therapy, counseling, psychiatry, psychology, or medical treatment. We do not diagnose, treat, or prescribe for mental health conditions, medical conditions, or crises.
Our work focuses on business strategy, leadership, communication, behavior patterns at work, and personal and professional development. Coaching is future-focused and action-oriented; it is not a substitute for mental health care, medical care, or crisis intervention.
If you are currently under the care of a physician, therapist, or other licensed professional, you agree to continue that care as needed and understand that coaching is intended to complement, not replace, that support.
In an emergency or crisis (for example, risk of harm to self or others), coaching is not an appropriate resource. You should contact local emergency services, a crisis hotline, or a licensed professional immediately.
3. Scope of Practice and Right to Refer
Your CEO Solution and its coaches work within the scope of leadership, business, and personal development coaching. If, during the course of our work together, it becomes clear that a client’s needs fall outside this scope—for example, they would be better served by a licensed mental health professional, medical provider, or another specialist—we reserve the right to:
Recommend that the client seek additional or alternative support; and
Pause or discontinue coaching if continuing would not be in the client’s best interest or would be outside our professional boundaries.
We will aim to have this conversation with care and clarity and, when appropriate, may provide general guidance on the type of professional support that may be helpful. The choice to seek that support, and the selection of any provider, remains with the client.
10. Intellectual Property
Unless otherwise stated, all content we create and provide—including frameworks, documents, training materials, presentations, videos, and tools—is owned by Your CEO Solution Co. or our licensors.
You may use materials we provide for:
Your personal use, and
Internal use within your business or organization.
You may not:
Copy, resell, distribute, or share our materials outside your organization without written permission.
Remove copyright, trademark, or other ownership notices from our content.
11. Third-Party Links & Tools
Our website and services may reference or link to third-party websites, tools, or resources.
We do not control third-party sites or services and are not responsible for their content or policies.
A link or reference does not mean we endorse or are responsible for that third party.
You use third-party websites and tools at your own risk and should review their terms and policies.
12. Limitation of Liability
To the fullest extent allowed by law:
We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue, arising out of or related to your use of our website or services.
If we are found to be liable for any claim, our total liability will be limited to the amount you paid us for services in the three (3) months before the event giving rise to the claim (or USD $100 if no fees were paid).
Nothing in these Terms is intended to limit any rights you may have that cannot be limited under applicable law.
13. Indemnification
You agree to protect, indemnify, and hold harmless Your CEO Solution Co., its owners, employees, contractors, and affiliates from any claims, losses, damages, or expenses (including reasonable attorneys’ fees) arising out of:
Your use of our website or services;
Your violation of these Terms; or
Your violation of any third-party rights, including intellectual property or privacy rights.
14. Changes to Our Site, Services, or These Terms
We may update or change our website, services, or these Terms at any time.
If we change these Terms, we will update the “Last updated” date at the top of this page.
By continuing to use our website or services after changes are posted, you accept the updated Terms.
If you do not agree to the updated Terms, you should stop using our website and services.
15. Governing Law
These Terms are governed by the laws of [State/Province], [Country], without regard to conflict of law rules.
Any disputes relating to these Terms or our services will be handled in the courts of [City, State/Province], and you agree to the jurisdiction of those courts.
16. Contact
If you have questions about these Terms, please contact:
Your CEO Solution Co
Email: [email protected]
Website: www.YourCEOSolution.com
© 2025 Your CEO Solution Co. All rights reserved.
What is a consultation?
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